iTunes

[Oninuva]

I just purchased a song from iTunes and it didn't show up under my purchases. Any suggestions?

 

[New_U.S.]

if its not coming into your libraries, then check the actual files, the song should be in there.

then add it to your library

 

[Oninuva]

Nope, my account balance shows that I have been charged but when I check Purchase History, it does not exsist.

 

[Hero]

Nope, my account balance shows that I have been charged but when I check Purchase History, it does not exsist.

You should contact Apple about this.

 

[The Helper]

Yes, this is a customer service issue. You need to get with the Apple people on this.

 

[Oninuva]

Okay, sent an email. They say 48 hours reply, I'm sure Apple will do better than that.

 

[Hero]

Okay, sent an email. They say 48 hours reply, I'm sure Apple will do better than that.

Don't they have a tech support line?

 

[Oninuva]

Dunno.

 

[Jessi]

Yay, they stole your music, too! Apple doesnt like people to have music. It's their music, and you can't have it.

Honestly, I doubt Tech Support could help too much. But your best bet (from personal experience) is the Open Support Forums on their website, I got pretty decent responses from someone on there.

 

[MeRcChRiS]

maybe their was a bad connection or something?

Look up at the bar with file, edit, control, etc. Go to Store, Scroll down to Check Purchases.

 

[hell_knight]

We don't support illegal downloading.

--SilverHawk

Had this problem once , I contacted them didin't do shit lost a buck then dled everything from there on illegilly.
Don't really like buying stuff online cause connection problems do happen.

 

[waaaks!]

yup they dont accept illegal download

i even keep posting sites of illegal download, and i ended up -repped...like i wondered how did my rep fall down from 259 to 246 while theres no one i saw in my user cp status that -repped me....its kinda invisible

then i realised that i keep posting illegal download sites...so i suffered

 

[mase]

We don't support illegal downloading.

--SilverHawk

Had this problem once , I contacted them didin't do shit lost a buck then dled everything from there on illegilly.
Don't really like buying stuff online cause connection problems do happen.

yup they dont accept illegal download

i even keep posting sites of illegal download, and i ended up -repped...like i wondered how did my rep fall down from 259 to 246 while theres no one i saw in my user cp status that -repped me....its kinda invisible

then i realised that i keep posting illegal download sites...so i suffered

Its not illegal. He is paying per download.

 

[SilverHawk]

Its not illegal. He is paying per download.

The poster whose post I edited was advocating for it.

Don't worry, I'm not doubting the validity of Oninuva's claim.

 

[Oninuva]

Still no reply, I'm going to give a go at calling them. I am cheap and I want my money.

Edit: A Fack, there is no number I can call.

 

[DDRtists]

Is it really worth the 99 cents to have to talk to them? xD

 

[Hero]

Is it really worth the 99 cents to have to talk to them? xD

I would fight for a penny...
When I buy something I expect to have it working and everything..not faulty..

That song you bought was somehow faulty..

I know why you will fight for it, Oninuva

 

[MeRcChRiS]

Still no reply, I'm going to give a go at calling them. I am cheap and I want my money.

Edit: A Fack, there is no number I can call.

Try doing what I said.

maybe their was a bad connection or something?

Look up at the bar with file, edit, control, etc. Go to Store, Scroll down to Check Purchases.

Go into iTunes, Look at the top bar, Go to Store, Scroll down and Click "Check for Purchases"