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A Sacramento woman says a tech support engineer in India managed to expose her secrets and make charges to her credit card after she called him with a desperate request.
There's no getting around the fact that Tara Fitzgerald was faced with an embarrassing situation and a 14-year-old daughter in the house.
"I was missing pictures on my computer. And they were personal pictures and I didn't feel comfortable," said Fitzgerald.
They were extremely personal pictures intended only for her boyfriend.
"I couldn't find them on my computer and that made me nervous," said Fitzgerald.
So she called Dell support for help with her new Dell computer and delicate problem. She was connected to a Dell support contractor in Mumbai, India named Riyaz Shaikh.
"I trusted him. I trusted him because he was a Dell technician and I don't like the cyberworld, you're so vulnerable," said Fitzgerald.
She gave the technician permission to access her computer remotely and watched as he found the pictures and downloaded them.
"Oh yeah, I'm totally convinced. I watched him take the pictures out of my e-mail. I watched him," said Fitzgerald.
There's no getting around the fact that Tara Fitzgerald was faced with an embarrassing situation and a 14-year-old daughter in the house.
"I was missing pictures on my computer. And they were personal pictures and I didn't feel comfortable," said Fitzgerald.
They were extremely personal pictures intended only for her boyfriend.
"I couldn't find them on my computer and that made me nervous," said Fitzgerald.
So she called Dell support for help with her new Dell computer and delicate problem. She was connected to a Dell support contractor in Mumbai, India named Riyaz Shaikh.
"I trusted him. I trusted him because he was a Dell technician and I don't like the cyberworld, you're so vulnerable," said Fitzgerald.
She gave the technician permission to access her computer remotely and watched as he found the pictures and downloaded them.
"Oh yeah, I'm totally convinced. I watched him take the pictures out of my e-mail. I watched him," said Fitzgerald.
Woman's nude photos exposed by tech support
A Sacramento woman had her private pictures exposed by an outsourced Dell employee in India.
abc7news.com
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