US News ‘This can’t be real’: Grubhub promotion turns New York City restaurants into a ‘war zone’

tom_mai78101

The Helper Connoisseur / Ex-MineCraft Host
Staff member
What were they thinking?

That’s what customers, restaurants, and delivery workers want to know after a surprise promotion by food delivery platform Grubhub went badly awry – and proved there’s really no such thing as a free lunch.

Grubhub’s plan was ambitious: to feed everyone in New York City and the surrounding Tri-State area for free, during lunch hours on Tuesday. The platform cited a survey it had conducted that found that 69% of working New Yorkers said they had skipped lunch.

But that’s exactly what the stunt ended up doing, after Grubhub’s platform crashed as New Yorkers rushed to place orders. The fiasco left restaurants overwhelmed, delivery workers frustrated, and many customers with empty stomachs.

Christopher Krautler, a spokesperson for Grubhub, said the platform was averaging up to 6,000 orders a minute, which “absolutely blew away all expectations”. Krautler acknowledged that the demand “initially caused a temporary delay in our system and some users experienced an error message with their code, but that was quickly rectified”, adding the platform fulfilled more than 450,000 lunch orders connected to the promotion.

But many users never saw their food after spending money, with some kept hungry and waiting for hours by the app’s promises that the food would soon arrive.

The app was offering $15 off of any order made in the New York City area between 11am and 2pm. Restaurants across the city were inundated. Fee Bakhtiar, a general manager at Jajaja Mexicana in West Village, called it a “shitshow”. When she opened the restaurant at 11.30am, she was stunned to find 40 orders from Grubhub already waiting in the queue.

 

The Helper

Necromancy Power over 9000
Staff member
LOL what a clusterf***! This is an example of one those ideas that looks good on paper maybe or sounds good in a meeting but in reality....
 
General chit-chat
Help Users
  • No one is chatting at the moment.
  • tom_mai78101 tom_mai78101:
    Hmm, about the Headline News, I noticed threads are being moved into the subforum (Health News, Environmental News, etc.). When that happens, the TH Forum Home page loses the articles, and instead would show old articles posted 1 or 2 weeks ago.
  • tom_mai78101 tom_mai78101:
    What do we do with the Home page?
  • Ghan Ghan:
    I added those forums to the filter for that widget.
    +1
  • tom_mai78101 tom_mai78101:
    Oh nice. They're back. Thanks.
  • tom_mai78101 tom_mai78101:
    Now I think it makes more sense for me to put news in their own subforums, without worry.
  • The Helper The Helper:
    Awesome Ghan thanks! I was purposely not moving the first 15 news articles in Headline news to the different subforums but I guess I don't have to do that now?
  • tom_mai78101 tom_mai78101:
    Question: Is there a way to remove thread redirects? It creates a copy of the moved thread and takes up space, and I am leaning towards wanting to remove them in the Headline News. But if they have an expiration date, I guess I'm fine with it.
  • The Helper The Helper:
    If you move a thread please leave a permanent redirect. You can delete any redirects after 6 months. The redirects are left to help Search Engines find the moved content.
  • tom_mai78101 tom_mai78101:
    What if you move the permanent redirect, not the thread?
  • The Helper The Helper:
    I think that works but I have not messed with it. You can delete redirects though if you have to that will not delete the original thread
  • The Helper The Helper:
    if a redirect ends up in the same forum as the post it goes to though I think the redirect drops or fails or something but they are not bugged out and when you are working on an indirect the original post is safe.
  • The Helper The Helper:
    Happy Early Friday :)
    +1
  • V-SNES V-SNES:
    Happy Friday :)
  • tom_mai78101 tom_mai78101:
    Fun Friday for me
  • tom_mai78101 tom_mai78101:
    Happy Fun Friday to all.
    +2
  • The Helper The Helper:
    Happy Sunday everyone!!!
  • V-SNES V-SNES:
    Happy Sunday!!!
    +1
  • jonas jonas:
    Happy monday :p
  • jonas jonas:
    Everyone hates mondays?
    +1
  • The Helper The Helper:
    Happy Tuesday!
  • jonas jonas:
    Happy belated tuesday
  • tom_mai78101 tom_mai78101:
    I found out you can't delete nor hide redirect links to existing threads. It will just stay there. I have no choice now but to start moving thread redirects to News Archive.
  • The Helper The Helper:
    That is not the way that it works for me I can delete redirects you just have to hit refresh sometimes big deletes will take a while as long as moves\
  • The Helper The Helper:
    You don't have to do that you can just leave stuff there in headline news for up to a year it was already down to like 8 months there is no rush.

    Members online

    No members online now.

    Affiliates

    Hive Workshop NUON Dome World Editor Tutorials

    Network Sponsors

    Apex Steel Pipe - Buys and sells Steel Pipe.
    Top