Aol disconnects on query gateway

[joxer17uk2000]

Ok this is a strange problem but i know others of you are having this problem. 90% of the time when i try to connect to b.net on my 56k dial up with aol the querying gateway bit pops up and my modem goes click and the stupid connie voice thing goes goodbye. Bascially the damn b.net gateway query keeps diconnecting internet connection when i try to connect to b.net. Blizzard simply say "try and install the latest patch, is the cable plugged into the wall etc". loada rubbish basically.

I have done all the things suggested so far including up to date aol, deleting regedit files, deleting bncache.dat, closing all the apps, up to date drivers and patch. Can someone out there who had this problem and successfully sorted it please tell me how.

Thanks

 

[joxer17uk2000]

P.S This is diablo 2

Just forgot to add this is through diablo 2 expansion.

 

[NoNameRequired]

>> Install the latest patch.

>> Reset your server list.

>> Make sure your AOL account does not have parental controls enabled, or make sure you are using the main login. Battle.net seems to be marked as a restricted domain by AOL.

>> If the previous suggestions fail to help, try this :

Go to the Start Menu, Programs, Accessories, Command Prompt.

Type TRACERT Your Realm.BATTLE.NET > C:\TRACERT.TXT

Wait a few seconds until the prompt reappears and then close the command prompt window.

Open the C:\TRACERT.TXT file using Notepad and copy paste the contents into this forum.

Note : Replace Your Realm by the realm you play on. It could be USEast USWest Europe or Asia. Example for USWest :

TRACERT USWest.Battle.net > C:\Tracert

This won't actually fix your problem, but it will help us determine the cause of your connectivity troubles.