b.net log error querying gatway

  • Thread starter Thread starter twstafjay
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twstafjay

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i have just installed d2 in my computer but i cannot get on to battle.net here is my bdnet log



4/14 01:35:51.880 Auto-picking gateway based on GMT
4/14 01:35:51.880 Find gateway closest to 05.00
4/14 01:35:51.880 Gateway 2 (useast.battle.net at GMT 06) is closest to 05.00
4/14 01:35:52.740 Connecting to Battle.net...
4/14 01:35:52.802 querying gateway useast.battle.net
4/14 01:36:10.084 ERROR GetServersList: gethostbyname failed to get server list (11004)



some one help plz
 
Do you have a software firewall like ZoneAlarm installed? If you do, try disabling it temporarily and then connecting. This part...

4/14 01:36:10.084 ERROR GetServersList: gethostbyname failed to get server list (11004)

...can be caused by a firewall preventing Diablo II from connecting to Battle.net.
 
i have norton internet security, i dont have the privilige of turning it off... is there any way to get arround it?
 
Yes... go into the Program Rules and make sure a rule exists that has "Permit All" for Diablo II. If it already exists and you still can't connect, try deleting and then re-creating it by telling Norton to grant "Permit All" privileges to Diablo II when it asks you about the game.
 
BTW, that was me... I cleared my cookies and forgot to login. :p
 
im sry but that didnt help... what my problem is that i have a seperate xp account on my computer, and i do not have privilages to change settings on norton... i have found a way to get cp account priv but not on norton... i want to know if there is a way without altering other accounts
 
The only way to configure your firewall for Diablo II is to go into the Program Rules under an account that can do so. Ask whoever has an Administrator account to do that for you.
 
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