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Ottawa Hospital CEO Dr. Jack Kitts recently ate hospital food, and you won’t believe what happened next. Well, if you have ever eaten hospital food, you probably will.
He and other managers didn’t particularly like what they tasted and saw. After food managers choked down three meals a day for a week, there was a consensus that things had to change.
The hospital, after hearing complaints from patients for years, is now revamping its patient menus, introducing quinoa salad and other more contemporary foods, ditching its unpopular retro standby, chicken à la king, and contemplating a future in which patients can order room service late in the evening.
“Thank you for raising your concerns with me,” Kitts responded this week to an Ottawa woman who wrote to him, calling the food The Ottawa Hospital serves patients “appalling” and asking him to fix it.
“Our management team has recently eaten hospital food for a week and agrees with your observation that we need to improve the presentation and taste.”
Concerns about hospital food are not new or unique to The Ottawa Hospital. It has long been a kind of punchline of the food world, renowned for its blandness and, at times, its sheer awfulness.
ottawacitizen.com
He and other managers didn’t particularly like what they tasted and saw. After food managers choked down three meals a day for a week, there was a consensus that things had to change.
The hospital, after hearing complaints from patients for years, is now revamping its patient menus, introducing quinoa salad and other more contemporary foods, ditching its unpopular retro standby, chicken à la king, and contemplating a future in which patients can order room service late in the evening.
“Thank you for raising your concerns with me,” Kitts responded this week to an Ottawa woman who wrote to him, calling the food The Ottawa Hospital serves patients “appalling” and asking him to fix it.
“Our management team has recently eaten hospital food for a week and agrees with your observation that we need to improve the presentation and taste.”
Concerns about hospital food are not new or unique to The Ottawa Hospital. It has long been a kind of punchline of the food world, renowned for its blandness and, at times, its sheer awfulness.

Ottawa Hospital managers, after eating the food for a week, say changes are coming
Ottawa Hospital managers, after eating the food for a week, say changes are coming
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