And the key is from the original package? If that is the case, contact blizzard and let them know and also include some form of picture of the cd from the original case to prove that you do own it. Don't come back here saying that you have lost the case or it was stolen or some other story as we will then tell you to contact blizzard again, but they will charge you for the full price of the game and we won't support you trying to find a new key through any means except through blizzard.