monoVertex
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Hello guys.
I have a desktop configuration with a Kingston SSD as the primary storage drive, on which I have Windows. The SSD has been bought in May 2013, so it's still in warranty although I'm not yet sure what is the problem.
Yesterday my computer started freezing up after a random period of time from when it booted up. The freeze started with an unresponsive program, but the cursor could still be moved around and other programs were responsive. The Windows GUI (the charm menu, start panel, etc) quickly became unresponsive too and in the end all the programs froze up and the cursor as well. I could never open the Task Manager when this happened. This happens regularly after every boot. It never happened before yesterday.
The weird thing is: if I push the reset button after such a freeze, the SSD no longer appears in BIOS and I can't boot at all from it. If I instead push the power button, forcing the desktop to turn off and then turn it on again, it appears just fine.
I have ruled out the GPU by using the integrated GPU and disconnecting the card, I have also ruled out the RAM by using memtest86.
I tried different SATA cables for the SSD, I tried different ports, I tried different power cables and I also disconnected the other HDDs.
The Kingston toolkit and another diagnostic utility, HD Sentinel say my SSD is completely healthy, when I can boot up from it and it doesn't freeze. I have also searched for a firmware upgrade, but none seems to exist.
In the end I wanted to reinstall Windows to see if that's the issue, but the installer froze up on the "Preparing files for installation" step.
I finally took out the SSD and put a normal HDD instead and installed my entire system over again. It has worked just fine until today, running through the night and until now. So I guess I can safely say the SSD is the problem. I ruled out the PSU because the HDD supposedly uses more power and the PSU is relatively new, large enough to power everything.
Now my question is, can I do anything to diagnose what is actually wrong with my SSD? I want some way to convince myself completely that the SSD is faulty before sending it in warranty.
I googled a lot, but everyone seems to have a problem a bit different than mine and most of them have their SSDs failing when brand new, so that's obviously a manufacture problem. Mine worked just fine for some months already, but it's not yet old enough to fail from over-usage. My case is also properly ventilated so it never heated up, I monitor temps regularly.
My specs:
Kingston V300 Now SSD
Windows 8.1
Intel i7 3770K
AsRock Z77 Pro4 motherboard
2 x Corsair Vengeance 8GB @ 1600 MHz
Sapphire Radeon HD7870 2GB 256bit
I have a desktop configuration with a Kingston SSD as the primary storage drive, on which I have Windows. The SSD has been bought in May 2013, so it's still in warranty although I'm not yet sure what is the problem.
Yesterday my computer started freezing up after a random period of time from when it booted up. The freeze started with an unresponsive program, but the cursor could still be moved around and other programs were responsive. The Windows GUI (the charm menu, start panel, etc) quickly became unresponsive too and in the end all the programs froze up and the cursor as well. I could never open the Task Manager when this happened. This happens regularly after every boot. It never happened before yesterday.
The weird thing is: if I push the reset button after such a freeze, the SSD no longer appears in BIOS and I can't boot at all from it. If I instead push the power button, forcing the desktop to turn off and then turn it on again, it appears just fine.
I have ruled out the GPU by using the integrated GPU and disconnecting the card, I have also ruled out the RAM by using memtest86.
I tried different SATA cables for the SSD, I tried different ports, I tried different power cables and I also disconnected the other HDDs.
The Kingston toolkit and another diagnostic utility, HD Sentinel say my SSD is completely healthy, when I can boot up from it and it doesn't freeze. I have also searched for a firmware upgrade, but none seems to exist.
In the end I wanted to reinstall Windows to see if that's the issue, but the installer froze up on the "Preparing files for installation" step.
I finally took out the SSD and put a normal HDD instead and installed my entire system over again. It has worked just fine until today, running through the night and until now. So I guess I can safely say the SSD is the problem. I ruled out the PSU because the HDD supposedly uses more power and the PSU is relatively new, large enough to power everything.
Now my question is, can I do anything to diagnose what is actually wrong with my SSD? I want some way to convince myself completely that the SSD is faulty before sending it in warranty.
I googled a lot, but everyone seems to have a problem a bit different than mine and most of them have their SSDs failing when brand new, so that's obviously a manufacture problem. Mine worked just fine for some months already, but it's not yet old enough to fail from over-usage. My case is also properly ventilated so it never heated up, I monitor temps regularly.
My specs:
Kingston V300 Now SSD
Windows 8.1
Intel i7 3770K
AsRock Z77 Pro4 motherboard
2 x Corsair Vengeance 8GB @ 1600 MHz
Sapphire Radeon HD7870 2GB 256bit