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If you are getting one of the new VCS systems it is broken out of the box. The VCS will not currently automatically update due to the old OS version contained on the VCS. You have to follow the directions in this video in order to Flash your VCS operating system with a USB stick. Good news it is easy to do and does not take too long.
Source: https://forums.atariage.com/topic/346985-problem-with-my-new-vcs/?do=findComment&comment=5195189
The Atari VCS official Discord is the best place to go if you have an Atari VCS problem.
discord.com
Source: https://forums.atariage.com/topic/346985-problem-with-my-new-vcs/?do=findComment&comment=5195189
The Atari VCS official Discord is the best place to go if you have an Atari VCS problem.

Join the Official Atari VCS Discord Server!
This is the official verified Atari VCS Discord channel. Visit our website www.atarivcs.com | 1,708 members