Important announcement regarding connection problems on Battle.net

A

Arta

Guest
About a week ago, Blizzard updated their IPBanning system. Battle.net has for many years temporarily and automatically banned people on the basis of their IP address. In the past, these bans have only lasted for 8-12 hours, and have only been effective on one server, not on a whole gateway. This has recently been changed. IPBans are now effective across an entire gateway, and are permanent.

This would be a good thing, it would stop some hackers and cheaters, except that there are a variety of reasons why a legitimate client can be banned. Network latency (lag) can cause it, for example. Also, were you to play in a game with hackers (knowingly or otherwise) they could exploit this system to make Battle.net ban you. In addition to this, doing anything like this on the basis of an IP address is pretty much unversally regarded as stupid. Many people have dynamic IP addresses. One person getting banned under a NAT would ban the entire network - there's already been a post on the OTS forums at www.battle.net about someone's whole college being banned. Anyone hacking Battle.net games will almost certainly be aware of this system and will simply change their IP address, so they'll always be able to get around it while legitimate clients are more likely to be left in the dark.

There are inumerable reasons why this new system is rediculous, and many people have been affected by it. If, when you try to connect, you are kicked directly back to the gateway selection screen, or in Warcraft III, recieve an error message about your modem and connecting to an invalid Battle.net server, it's highly likely that you have been caught, somehow, by this new system - especially if you can still connect to other gateways. For now, if you have a static IP address, there are only 2 solutions:

1) Send an email to [email protected] with your IP address, account name, the gateway you were banned from, and the approximate time it happened. They may or may not unban you.

2) Call your ISP and ask them to change your IP address. Different ISPs will have different policies regarding this.

If you have a dynamic IP address, you can just reconnect. I strongly encourage that everybody who encounters this problem send an email to [email protected], even if you can just reconnect to get round it. Don't stop until you get a response from a person. If we can show Blizzard how many legitimate players are being affected by this, maybe they'll tone it down a bit.
 
Blizzard have now backed down from this stance, probably in favour of new measures that will be introduced in the future. If you're having connection difficulties, the information above is probably not relevant - IPBans are now (generally) less severe than they were before.
 
Originally posted by Arta
About a week ago, Blizzard updated their IPBanning system. Battle.net has for many years temporarily and automatically banned people on the basis of their IP address. In the past, these bans have only lasted for 8-12 hours, and have only been effective on one server, not on a whole gateway. This has recently been changed. IPBans are now effective across an entire gateway, and are permanent.

This would be a good thing, it would stop some hackers and cheaters, except that there are a variety of reasons why a legitimate client can be banned. Network latency (lag) can cause it, for example. Also, were you to play in a game with hackers (knowingly or otherwise) they could exploit this system to make Battle.net ban you. In addition to this, doing anything like this on the basis of an IP address is pretty much unversally regarded as stupid. Many people have dynamic IP addresses. One person getting banned under a NAT would ban the entire network - there's already been a post on the OTS forums at www.battle.net about someone's whole college being banned. Anyone hacking Battle.net games will almost certainly be aware of this system and will simply change their IP address, so they'll always be able to get around it while legitimate clients are more likely to be left in the dark.

There are inumerable reasons why this new system is rediculous, and many people have been affected by it. If, when you try to connect, you are kicked directly back to the gateway selection screen, or in Warcraft III, recieve an error message about your modem and connecting to an invalid Battle.net server, it's highly likely that you have been caught, somehow, by this new system - especially if you can still connect to other gateways. For now, if you have a static IP address, there are only 2 solutions:

1) Send an email to [email protected] with your IP address, account name, the gateway you were banned from, and the approximate time it happened. They may or may not unban you.

2) Call your ISP and ask them to change your IP address. Different ISPs will have different policies regarding this.

If you have a dynamic IP address, you can just reconnect. I strongly encourage that everybody who encounters this problem send an email to [email protected], even if you can just reconnect to get round it. Don't stop until you get a response from a person. If we can show Blizzard how many legitimate players are being affected by this, maybe they'll tone it down a bit.

("Doing anything like this on the basis on IPs is almost universally regarded as stupid.") I agree, tho u spelled universally incorrectly:) Provides way too much, and way too far-ranging, control and access for hackers; as well as everything else you detailed above. Not smart, not smart at all. It looks like they may be evaluating their system (of IPBans) to find such flaws. Maybe they'll come out with a completely different system when they're done. Who knows? But I hope so.:)
 
I keep getting disconnected from bnet. I don't get kicked out of bnet, but back into the chat screen. Here's my setup.

Windows 2000 Pro
Soyo K7V Dragon w/network card and sound
Asus v8200 GeForce3 64 MB
256 DDR ram
AMD Athlon t-bird 1.4 ghz
DSL connection

I have a friend with the exact same configuration expect he uses some sort of ATI radeon graphics card. We also have the same ISP (we are only about 10 houses away from each other as well). He hasn't had any problems at all. From reading another post, I tried this:

(from command prompt)
ping uswest.battle.net -t > c:\mypings.txt

and I sent/received about 150 packets and lost none. I did try out dslreports.com and after some tweaking I got my speed to 1285/175. However my friend gets 1500/500 or so. Maybe that's the problem.

Otherwise, I figure it's my graphics card. I tried using the updated drivers from the asus website, and also the blizzard tested drivers from the nvidia website (28.32). There are some newer ones from the nvidia website that I'll try also. I've also upgraded the bios, all the other drivers etc. All my settings on in WC3 are on low as well.

What else can I do? I'm guessing that I may have to change some settings somewhere (maybe in the BIOS?).

Any help would be appreciated.


Is the problem above caused by the IPBAnning?
 
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