installation problem

G

Guest

Guest
i uninstalled diablo 2 lod and then tried to reinstall diablo 2 and it won't work, i click on what one i want, ex. multiplayer and yes i tried them all, and it crashes
plz tell me there is something i can do
 
What is the error message ?

Make sure you delete the Diablo II folder before reinstalling.
 
i tried deleting the folder, still didn't work and heres what it says

Diablo II Installer has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

For more information about this error, click here

(after clicking here)

Error signature

AppName: d2l_install.exe AppVer: 1.0.0.5 ModName: unknown ModVer: 0.0.0.0 Offset: 0d74206f

To view technical information about the error report, click here.

(after clicking here)

The following information about your process will be reported:

(all thats here is a lotta code and shit that i don't understand at all, pages and pages)

The following files will be included in this error report:

C:\DOCUME~1\All\LOCALS~1\Temp\WER9.tmp.dir00\appcompat.txt
 
thats weird, i just noticed when trying to install starcraft, the exact same thing happens
 
- Make sure you disable any firewalls/anti-viruses.

- Go in My Computer, then right-click on your hard-disk. Under the "Tools" toolbar, click on Error Checking.

- Go in My Computer, then right-click on your hard-disk. Under the "Tools" toolbar, click on Defragmentation.

- Go to this site and scan your hard-disk for any viruses.

-Visit Windows Update Site and update your Windows version.

Try reinstalling the game.

How much space do you have left on your hard-disk ?
 
i have already tried all that and i have 20 gigs left on my harddrive
 
i used that site you gave me and it said there were no viruses, then my virus scanner (eTrust EZ Antivirus) said that 2 trojans were found with the real-time protection
thanks a lot buddy
 
Post that report as an attachment. the one at C:\DOCUME~1\All\LOCALS~1\Temp\WER9.tmp.dir00\appcompat.txt
 
it works! heh i dunno how but i got a new cpu and ram and some how it works now
 
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