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Owners of Intel's 13th and 14th Gen Core desktop processors are set to get an extra two years of warranty coverage.
Intel on Thursday announced its extended warranty program for its Raptor Lake PC chips on Reddit, increasing the length of its CPU warranty from three to five years.
Either the x86 titan expects so-called "instability" issues with the processors, which debuted in late 2022, to persist for a long while – and warranty replacements are better for the troubled biz than a mass recall – or it's just trying to restore some confidence in its desktop offerings.
Chipzilla has not yet disclosed all the details of its extended warranty, and says it'll spill the beans "in the coming days."
Intel also reiterated that users experiencing issues with 13th or 14th Gen Core processors should contact customer support, presumably to get a replacement. This is because the root cause of instability issues with the microprocessors, at least according to Intel, is faulty CPU microcode that raises the voltage too high. The Xeon maker promises a new microcode version to correct that this month.
www.theregister.com
Intel on Thursday announced its extended warranty program for its Raptor Lake PC chips on Reddit, increasing the length of its CPU warranty from three to five years.
Either the x86 titan expects so-called "instability" issues with the processors, which debuted in late 2022, to persist for a long while – and warranty replacements are better for the troubled biz than a mass recall – or it's just trying to restore some confidence in its desktop offerings.
Chipzilla has not yet disclosed all the details of its extended warranty, and says it'll spill the beans "in the coming days."
Intel also reiterated that users experiencing issues with 13th or 14th Gen Core processors should contact customer support, presumably to get a replacement. This is because the root cause of instability issues with the microprocessors, at least according to Intel, is faulty CPU microcode that raises the voltage too high. The Xeon maker promises a new microcode version to correct that this month.
Intel tacks two years onto Raptor Lake CPU warranty
It’s starting to sink in for Chipzilla that it’s losing some credibility
