Moral dilemma

Narks

Vastly intelligent whale-like being from the stars
Alright, so I've recently purchased a laptop battery for my Dell laptop. To cut to the point:

The battery itself:
- it is flawed - it will refuse to charge the battery if the laptop is off (and will still still refuse when you turn the laptop on while the charger is plugged in)
- it only charges the battery when you plug in the charger while the laptop is on - and even then, sometimes it fails to work (I believe it is a timing issue)
- apart from these two flaws, works very well
- and may become an expensive paperweight if I completely discharge it (as per the two observations above, it should become impossible to charge) or simply over time (because Dell laptops are notorious at suddenly refusing batteries, according to my research)

The battery company:
- have been very nice as per their company policy, and have sent two replacements (the first battery didn't work at all, the third battery has the same flaw)
- have offered to let me keep the second flawed battery, AND give me a full refund on my money ($80 AUD).

The moral dilemma:
- should I accept the refund, or refuse?

I cannot decide, I feel strongly both ways (they've gone out of their way to try and help me, but they have sent me a faulty product which may become completely useless).

Thoughts?
 

Vellu

Real eyes realize real lies.
Why wouldn't you want to accept it? 80 AUD shouldn't weight much in that company's wallet, but it definitely has some weight in a normal consumer's wallet, you know. So I would accept the refund right away.
 

Darthfett

Super Mod
Keep it, get the refund, offer to send it back if you're still feeling guilty (if you pay any shipping fees at all, don't feel one bit guilty). Why would you develop any form of attachment to a company that doesn't produce quality products?

Keep the battery as a backup, and use the money to get a working one. I don't know about this specific company, but where I work, a lot of returned stuff gets thrown out, if it can't be resold. Sometimes perfectly good stuff.
 

DDRtists

ɹoʇɐɹǝpoɯ ɹǝdns
Staff member
I'd personally get what I paid for. I have pretty high morals, but if I bought something, I expect it to work... Lol :)
 
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  • The Helper The Helper:
    I was hoping you were going to say you wanted to be a cook and wished to open up a Food Truck there are so many opportunities for that here
  • The Helper The Helper:
    you can only open the bar if you sell food and a food truck in the parking lot counts
  • The Helper The Helper:
    here in houston
  • The Helper The Helper:
    most bars are struggling to build food prep and even some I know are doing there own food trucks
  • The Helper The Helper:
    but yeah man you should come to Houston there is so much more opportunity here than San Antonio. Just look at all the homeless people on the Riverwalk and downtown there you cannot even walk down the street without getting mobbed them
  • The Helper The Helper:
    check out this place apparently it is the best roommate site out there roommates.com lol
  • Varine Varine:
    The homeless people reminded me of New York
  • Varine Varine:
    I'll check it out, my lease expires in like a few months so I need to figure something out.
  • Varine Varine:
    I tried to open a food truck in Sandpoint a few years ago but the city said no, then like two years later they passed new laws to encourage it and gave them all fucking tax breaks and shit. And at that point I didn't have enough money to go buy one so I was way too late to the game once other cities realized they could just bring their existing truck there, or sell their brick and mortar.
  • Varine Varine:
    I do like food trucks though, they're way more fun than restaurants and usually I also get some of that tip money there.
  • Varine Varine:
    Restaurants are really hard if you don't have a back up source of income to fund them sometimes, in my experience most owners either got really really lucky, had existing money that allowed them to buy an already successful one, or they have family money to fall back on for loans. It's few and far between to see very inspiring success stories where the person actually got it through hard work and perseverance. I thought about opening one lots and I always just end up not thinking it'll work. I would much rather just find someone that has that money and go work for them
  • The Helper The Helper:
    i am not talking about opening a brick and mortar I am talking about food trucks though I have seen some brick and mortar mexican places open up during covid that are doing good because there food is awesome!
  • The Helper The Helper:
    Food trucks are killing out here because Bars cannot open unless they sell food and the governor ok'd the use of a food truck in front as serving food
  • The Helper The Helper:
    Just not enough food trucks
  • The Helper The Helper:
    a buddy of mine just opened up a food truck and he is killing it but he is a great cook and has awesome food right in the middle of the pandemic too food trucks are immune to pandemic because they are take out in Texas you will always be able to get take out or delivery
  • The Helper The Helper:
    He is in the different food facebook groups in houston and posts videos of him making his food
  • The Helper The Helper:
    he is killing it
  • jonas jonas:
    @Varine with the restaurants, there surely is a lot of luck and hard work but most restaurants fail because they suck. Flair isn't right, economics not well thought through, food is mediocre or sucks, location is bad, etc. If you're thinking about opening one, make sure you're looking at the stories of those that would be playing at your level, don't let your hopes be dragged down by all the subpar restaurants out there.
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    My sister in law worked in a vegan food truck, the owners were also making a killing, added several trucks and opened two restaurants over 5 years
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  • tom_mai78101 tom_mai78101:
    I realized I don't have anything much to say, other than "Good luck!". Compared to other places, I'm just very lucky we didn't have a lot of surges of cases coming in.
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    My daughter just got back from school at Georgetown TX, outside of Austin and said there were 100 cases in the last week but she also said nobody was wearing a mask anywhere so people mask up and stay safe!
    +2
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    happy thanksgiving folks!
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