Moral dilemma


Vastly intelligent whale-like being from the stars
Alright, so I've recently purchased a laptop battery for my Dell laptop. To cut to the point:

The battery itself:
- it is flawed - it will refuse to charge the battery if the laptop is off (and will still still refuse when you turn the laptop on while the charger is plugged in)
- it only charges the battery when you plug in the charger while the laptop is on - and even then, sometimes it fails to work (I believe it is a timing issue)
- apart from these two flaws, works very well
- and may become an expensive paperweight if I completely discharge it (as per the two observations above, it should become impossible to charge) or simply over time (because Dell laptops are notorious at suddenly refusing batteries, according to my research)

The battery company:
- have been very nice as per their company policy, and have sent two replacements (the first battery didn't work at all, the third battery has the same flaw)
- have offered to let me keep the second flawed battery, AND give me a full refund on my money ($80 AUD).

The moral dilemma:
- should I accept the refund, or refuse?

I cannot decide, I feel strongly both ways (they've gone out of their way to try and help me, but they have sent me a faulty product which may become completely useless).



Real eyes realize real lies.
Why wouldn't you want to accept it? 80 AUD shouldn't weight much in that company's wallet, but it definitely has some weight in a normal consumer's wallet, you know. So I would accept the refund right away.


Super Mod
Keep it, get the refund, offer to send it back if you're still feeling guilty (if you pay any shipping fees at all, don't feel one bit guilty). Why would you develop any form of attachment to a company that doesn't produce quality products?

Keep the battery as a backup, and use the money to get a working one. I don't know about this specific company, but where I work, a lot of returned stuff gets thrown out, if it can't be resold. Sometimes perfectly good stuff.


ɹoʇɐɹǝpoɯ ɹǝdns
Staff member
I'd personally get what I paid for. I have pretty high morals, but if I bought something, I expect it to work... Lol :)
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    I was hoping you were going to say you wanted to be a cook and wished to open up a Food Truck there are so many opportunities for that here
  • The Helper The Helper:
    you can only open the bar if you sell food and a food truck in the parking lot counts
  • The Helper The Helper:
    here in houston
  • The Helper The Helper:
    most bars are struggling to build food prep and even some I know are doing there own food trucks
  • The Helper The Helper:
    but yeah man you should come to Houston there is so much more opportunity here than San Antonio. Just look at all the homeless people on the Riverwalk and downtown there you cannot even walk down the street without getting mobbed them
  • The Helper The Helper:
    check out this place apparently it is the best roommate site out there lol
  • Varine Varine:
    The homeless people reminded me of New York
  • Varine Varine:
    I'll check it out, my lease expires in like a few months so I need to figure something out.
  • Varine Varine:
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  • Varine Varine:
    I do like food trucks though, they're way more fun than restaurants and usually I also get some of that tip money there.
  • Varine Varine:
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    i am not talking about opening a brick and mortar I am talking about food trucks though I have seen some brick and mortar mexican places open up during covid that are doing good because there food is awesome!
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    Food trucks are killing out here because Bars cannot open unless they sell food and the governor ok'd the use of a food truck in front as serving food
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    Just not enough food trucks
  • The Helper The Helper:
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    He is in the different food facebook groups in houston and posts videos of him making his food
  • The Helper The Helper:
    he is killing it
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    happy thanksgiving folks!

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