PC Restoration Business

Discussion in 'Small Business Helper' started by Venom7, Sep 11, 2004.

  1. Venom7

    Venom7 Guest

    Ratings:
    +0 / 0 / -0
    Hey everyone, just saw the link when I was browsing the WC3 helper forum. I am only 16 years old, but I want to start my own business already. Not a totally serious one where I have a TV commercial and what not, just something I could do in my spare time.

    I have got together a whole load of programs that help clean out and restor your computer. (Spyware, ect. ect.) I have done it on computers at my Mom's work, and to a few friends computers. They seemed satisfied, even when I charged 20 bucks a pop.

    So, what do you guys think of my totally awesome business? I need a name for it, and I need a set price to charge. Any help would be awesome.

    later,
    ven
     
  2. The Helper

    The Helper Administrator Staff Member

    Ratings:
    +1,212 / 2 / -1
    I would name it the name of your city computer maintenance.
     
  3. Venom7

    Venom7 Guest

    Ratings:
    +0 / 0 / -0
    That would be Kalaheo Computer Maintenece. I live in Hawaii, and my city is very small, maybe i should go with Kauai Computer Maintenece.

    What do you think?
     
  4. tsbhelper

    tsbhelper Small Business Helper Forum Moderator

    Ratings:
    +5 / 0 / -0
    Computer Maintenance

    Venom7,

    Twenty bucks a pop for computer maintenance, spyware, adware, and virus removal is a fantastic deal. Starting a small business at such a young age is also a great idea.

    All businesses have to start with no customers and no sales. The only way you can go from there is up. Since you are probably still living at home, your overhead (the cost to support yourself and run your business) will be very low.

    Do it. Worst case, you will not make a lot of money... but you will learn a lot just by doing it. Talk is cheap, the people that actually do things instead of talking about them are the ones who succeed. Go for it.

    The Small Business Helper
     
  5. Rapmaster

    Rapmaster Administrator

    Ratings:
    +91 / 0 / -0
    Be very careful with this type of business. Make sure your customers sign a document stating that you are not responsible for loss of data. If you accidentally delete something you don't want to be sued for millions of dollars.

    Other thing is know your limits. I worked for a company once that did this type of thing, and eventually they got offered some more serious business network design contracts. The money was great, but it got to the point where they were getting in way beyond their qualifications... but they didn't want to say no to a sale. The best thing here would be to find someone who can do it, and refer the customer to them. Perhaps work out a deal with the other company to pay you a small 'finders fee' (i.e. 5% or something... nice money on a $50,000 contract.)

    With that in mind, its a great business to get into. It also gives you some experience and 'ran my own business' looks good on a resume.

    For what its worth, a reasonable rate for *on-site* computer service would be something like $40/hour and up.
     
  6. Venom7

    Venom7 Guest

    Ratings:
    +0 / 0 / -0
    Wow thanks a lot guys, I'm definately gonna go forth with this business now. But I still need a name for it :p

    thanks again,

    ven
     
  7. Logical_1

    Logical_1 Advisor

    Ratings:
    +16,777,216 / 0 / -0
    Hmm, RM, I make $85/hour for normal PC work and $150/hour for security consulting. Remind me not to move to your area. :)
     
  8. Venom7

    Venom7 Guest

    Ratings:
    +0 / 0 / -0
    so, what do you think i should charge? a set price or an hourly price? 1 Computer usually takes about 1 hour depending on how messed up it is.


    and also, what should i name it!
     
  9. tsbhelper

    tsbhelper Small Business Helper Forum Moderator

    Ratings:
    +5 / 0 / -0
    Setting your price depends upon who else in your area offers this service and how much they charge. Since you are just starting up, you want to cut your price so that you will have a competitive advantage over them.

    Usually a twenty five percent savings is more than enough to persuade a customer to use you instead of your competitor. If they charge by the hour, you can probably get away with it as well.

    From my own personal viewpoint, fixed pricing is a better way to go, but you have to have had a lot of experience performing the service before you can accurately estimate what your real cost to provide the service is.

    If it takes you all day to do one computer and you can only charge $20, even if you have no overhead at all, you could still make more money working at MacDonald's...

    About a name... it should, if possible, contain the geographical area your business services, and also a description of what the service is. Kauai Computer Maintenece (sp) would be fine. BTW, it's maintenance, not maintenece.

    The Small Business Helper
     
  10. Venom7

    Venom7 Guest

    Ratings:
    +0 / 0 / -0
    alright so seeing how i think im the only person who is gonna be offering this service in my area, actually maybe on the whole island, I think I'm gonna go with $30 dollars a computer. It takes me about an hour or maybe an hour and a half to do one PC. Hows that sound?

    And for the name:

    What I'm offering is:

    -advanced disk space monitoring
    -removal of adware, spyware, and tracking devices
    -spam blocking
    -advanced harddrive defragging
    -removal of cookies and internet tracks
    -anti-pc lockup
    -memory optimization
    -anti-overheating
    -file compressing
    -faster startup
    -noise reductuon

    Is that considered Maintenance? Or Optimization? Or what?

    Thanks for all your help so far guys, I really appreciate it.
     
  11. tsbhelper

    tsbhelper Small Business Helper Forum Moderator

    Ratings:
    +5 / 0 / -0
    Optimization is a buzzword. Computer literate people understand what it means but as far as the average user (what is this little red button for?), it is meaningless. Maintenance is OK, but a little flat. Not sure about this, but maybe Kauai Computer Tuneups? Your call, it's going to be your business.

    Also, would suggest that you spend some time going through all of the services you offer and figuring out how much you would charge for each one, individually. Make up a price list, with a total on the bottom of it. This total will obviously be a lot higher than the $30 flat charge you are setting.

    You can use this price list as a very powerful sales tool. When people see enough of the details behind what you're doing, then see the individual prices, and then look at your flat rate... they know they are getting a good price... and what they are paying for.

    The Small Business Helper
     
  12. Logical_1

    Logical_1 Advisor

    Ratings:
    +16,777,216 / 0 / -0
    Be sure to use legal version of any software involved when dealing with client's computers or installing anything onto client's computers. No sense getting busted by the feds before you even get out of school.
     
  13. Venom7

    Venom7 Guest

    Ratings:
    +0 / 0 / -0
    ok Kauai PC Tuneups is OK, but its kinda plain and boring. i wand something orginal and fun. I'm not trying to pressure you guys to think of names on the spot, just if you think of something good, come tell me here. Thanks guys.

    -ven
     
  14. Wargasm

    Wargasm Administrator Staff Member

    Ratings:
    +47 / 0 / -0
    tho i am rather late on responding but Rapmaster did point this out allready ..
    legal concerns


    make sure they sign a legal document that you are not in anways responsible for any damage to their computer ..

    and yes people do not know what a recovery or format means .. EXPLAIN this .. one day you ran into an asshole where u format the comp after u ask can i format your comp sir ? (just because it is totally fokked) and he says YES.

    and then 1 hour later he discovers that the book he was writing for 5 years is totally gone ..

    you said FORMAT .. yes i did sir .. you did not say WIPE everything you said FORMAT how i am suspossed to know what FORMAT means .. i thought FORMAT means my computer willbe fine and running like it used too ...


    you do not want these discussions at all ..

    furthermore people who want YOU to put in like say new memory they bought or a new graphic or soundcard coz they dunno how ..
    turn on the puter first b4 you do something ..
    if the computer is totally dead then atleast it ain't YOUR fault by adding more memory etc etc very messy discussions .. i have people bringing in dead computers and ask me to build in more ram .. so i first turn them on b4 i do anything .. i was not born yesterday ..
     
  15. SD_Ryoko

    SD_Ryoko <img src="\usflag.gif" align="left"/>&nbsp; Admini Staff Member

    Ratings:
    +81 / 0 / -0
    I too hate being responicible for the computer in question. I do the tech work for my fighting team, as a trade off for free traning. But now I'm liable. Just explain everything before you act, and cover yourself.

    The biggest factor is, knowing what your doing in the first place, and being thorough & carefull.

    Don't be scared to start it up at all. The good out weighs the bad, yes? Plus money and experience? Later on, you can even get some Microsoft certifcations under your belt.

    You'll make more money as a private contractor, than working as a techie empoyee for a business. (But, contractors have to find their own work - or pay someone to find it :) )

    Keep it real too. Don't be doing free work for family and freinds too often. People start asking you for things all the time. How bigs YOUR family? Heh heh. People call me left and right. It can burn you out and kill alot of your time. Yeah, its cold, but this is a business, right? :)

    Its a nice effort, but I KNOW what it feels like to kill five hours from time to time and make nothing for it, when you COULD be doing work for MONEY :) (thats why i'm in the office today - LOL)

    I'd say, if you start bringing in more than a couple customers a week, or depending on the cash you start making, or if you hire help - go legit with all your paperwork and stay legal. 'Pocket change' is fine in small ammounts, but be carefull if you start growing or advertising.

    I'd also suggest putting together a thorough business outline and plan it all up :) Then kick it off.
     
  16. Wargasm

    Wargasm Administrator Staff Member

    Ratings:
    +47 / 0 / -0
    rule number 1 keep the distance between u and a customer anyways :)

    but there alot of chances nowdays in this market we discussing .

    more and more people getting older .

    secondly i notice smart people setting up small companies where they hire students to solve puter problems

    local here wouldbe http://www.rentAwhizzkid.nl

    allways some student around who will work for 15 bucks an hour (allways better then mc donalds who pays 6 bucks an hour in this country) and the guy who owns the company get's 20 bucks doing actually nothing . beside recruiting the students and getting the work .
     
  17. Rapmaster

    Rapmaster Administrator

    Ratings:
    +91 / 0 / -0
  18. Wargasm

    Wargasm Administrator Staff Member

    Ratings:
    +47 / 0 / -0
    with some startup money this could easilly done for say http://rentAhoustonWizzkid.com

    i goto work and 10 hours later i don't even wanna touch a puter beside talking to my friends on teamspeak have a beer or 2 and play a game ..

    i could make easy money on the side if i wanted too . could even do it legit after all i still own a bussines on paper ...

    but i don't feel like it .. all the paperwork and not worth the hassles for me .

    i mean work 14-16 hours a day .. make good money .. we Euro's value freetime more . course cost of living is alot lower here beside fuel .
    i do not have any debts . and everything i own is mine ..
    so i cannot afford a 42" plasma screen (well could but i do not see the use off it) .. but i was not watching tv anyways
     

Share This Page