Random reboots

[Ilendil]

My computer keeps randomly rebooting from time to time... the last 5 minutes before I typed this, it rebooted 2 times.

I keep getting this error message when I start it up after the computer rebooted.

BCCode : 1000008e BCP1 : C0000005 BCP2 : F2064790 BCP3 : F1F209F8
BCP4 : 00000000 OSVer : 5_1_2600 SP : 0_0 Product : 768_1

How do I stop this??

 

[t'kron]

Some system specs would help, but lacking that....

I suggest you check you systems ram using goldmemory...

http://www.goldmemory.cz/download.htm

 

[Unregistered]

don't own a HP puter right ?

 

[Ilendil]

Its not an HP computer.

Windows XP Home
AMD Athlon 2100
Geforce 4 MMX-440
512 MB DDR RAM PC-2700

 

[NoNameRequired]

Maybe these reboots are caused by overheating activity ?

 

[Ilendil]

Overheating? Then why does it reboot only 2 minutes after the computer has been on?

Oh and, the test passed for goldmemory.

 

[NoNameRequired]

I don't exactly know why your computer is behaving the way it is, I am simply suggesting a possible cause. It could also be caused by bad drivers.

 

[Unregistered]

I had then problem too, but if u own original win xp, then u can download patches from microsoft. overheating and ram r not the cause, drivers incompatibility is the prime suspect

 

[Unregistered]

Have you checked the power outlet, voltage, ... other appliances on the same circuit kicking on/off?

 

[User X]

My system started rebooting last Friday (11/8/02) every 5 to 10 minutes, and only stoped for a few ms to display a message. Then Monday, it didn't reboot until I got through writing down the error codes of which "BCCode: 1000008e" is the 1st. Now, it doesn't reboot nor does the os get errors, but the modem will not connect to my isp. I have a Soyo bb system with an Athlon 1800 cpu which has been working very well for 1 - 2 months with XP Home.

Craig

 

[LT.Homer Simpson]

Those errors are processor-mob errors--also a possible memory error.--It can be cause by overheating or poor power supply. In some cases bad drivers.- If your processor is using a thermal pad between the heatsink and cpu, get rid of it and use thermal paste or gel. If you are using 300 watt or below power supply, look at that. If its none of the above, check and see if you have mismatched ram (different cas timings). Also the latest 40.xx drivers for nvidia have been known to give issues to some systems, try an older version driver.(30.xx)

 

[Ilendil]

Erm well... its been fixed already, it was a faulty software called PC-Cillin... I was asking for a trojan scanner that was FREE and Master told me about it, installed it, and the next week, I started having these reboots, for some reason I couldn't uninstall it through the control panel so I had to manually uninstall it by deleting all the registry files... took a good 30 minutes though.

Otherwise... can someone recommend me a software that doesn't cause my computer to fail like that?

 

[User X]

Originally posted by LT.Homer Simpson
Those errors are processor-mob errors--also a possible memory error.--It can be cause by overheating or poor power supply. In some cases bad drivers.- If your processor is using a thermal pad between the heatsink and cpu, get rid of it and use thermal paste or gel. If you are using 300 watt or below power supply, look at that. If its none of the above, check and see if you have mismatched ram (different cas timings). Also the latest 40.xx drivers for nvidia have been known to give issues to some systems, try an older version driver.(30.xx)

==================================
Mr. Simpson, thanks for your response.

My system may have the overheating problem. I assumed that the thermal pad that came with the AMD CPU/heat sink/fan package from AMD would be adequate.

Tonight, I rimoved the heat sink and found a melted themal pad. Maybe it was supposed to melt into a good thermal bond??? I scrapped off what was left of it and applied the thermal grease that was supplied with the SOYO bb system.

My system's BIOS setup has a screen called "PC Health Status" that displays

CPU Temp
System Temp
Fan Speed
and some mother board voltages that it monitors.
The "FOC(Fan-off Control)" is Enabled.

Does XP capture this and provide this info to its users?

You say the p/s should > 300W. Why would that cause this problem? Mine is 300W.

There is a single stick of DDR RAM ruling out a RAM mismatch. It's reported by System Properties window to be 248 MB.

The mother board display adapter is Trident Blade 3D/ProMedia, ruling out the NVIDIA problem.

The system has not had the "random reboot problem" for 3 - 4 days, but when it did, it rebooted every 5 or 10 minutes and later when the error happened, it didn't reboot, but allowed me to see the error message first. There is more information in the sysEvtLogInfo.htm file which may be about this problem.

You also mentioned bad drivers. I haven't thoroughly considered that yet.

Again, Mr. Simpson, thanks for your response. I hope you will help me again.

UserX
aka Craig

 

[whush]

freeze up

i am having problems w/my system freezing up during a game or even before it is fired up
here is the error code:
Error code 1000008e, parameter1 c0000005, parameter2 8058147e, parameter3 f11c9b00, parameter4 00000000.
does anyone have the same problem?

 

[sebrogan]

One of our users got this message also.

BCCode : 1000008e BCP1 : C0000005 BCP2 : BF9FD6CE BCP3 : AE028AA4

BCP4 : 00000000 OSVer : 5_1_2600 SP : 1_0 Product : 256_1

The OS is XP Pro, SP1. The application was using Sun Java 1.4.00.01. The system rebooted every time the user exited the application. The user re-installed Sun Java 1.3.1.04 and the problem went away.

 

[Unregistered]

i faced this problem in my pc, i don't know the cause as it happens at random time sometimes playing a game or just browsing the net

the error no. is
BCCode : 1000008e BCP1 : C0000005 BCP2 : BF9D288B BCP3 : F2018AF8
BCP4 : 00000000 OSVer : 5_1_2600 SP : 0_0 Product : 768_1

please anyone can help?
my mail is [email protected]

hope it don't get much worse, it did it 3 times in the last 2 days

thank you

 

[Lysana]

Originally posted by t'kron
Some system specs would help, but lacking that....

I suggest you check you systems ram using goldmemory...

http://www.goldmemory.cz/download.htm

Unregistered Shareware Version, Released: 23 NOV 2000, (c) 2000 GoldWare CZ

01:32 11/23/2000 Memory: 65536 KB, 80 MB/s

Quick Test

0:00:19/1 03F2D6F4 --------------x----------------- 4F1FDB81 4F1DDB81 03
0:06:12/1 03F2D6F4 --------------x----------------- D37D92E6 D37F92E6 B1
0:06:26/1 03F2D6F4 --------------x----------------- FB2FE8E7 FB2DE8E7 51
0:06:28/1 03F3D6F4 --------------x----------------- 9EBFA5EA 9EBDA5EA 51

Elapsed Time/Test Count: 0:09:10/1

Bad bits: 8 (N/A) 16 (N/A) 32 --------------x-----------------

TEST FAILED


GoldMemory v5.07 - PC Memory Diagnostic Tests - (c) 1993,2000 MICHAL TULACEK

Anyone may use the GoldMemory Unregistered Shareware version during a
test period of 30 days. Following this test period of 30 days or less,
if you wish to continue to use the GoldMemory, you MUST register.
The GoldMemory Unregistered Shareware version may be freely distributed,
provided the distribution package is not modified.

Please visit the GoldMemory homepage at http://www.goldmemory.cz
for more information or newer version (if available) and register after
evalution period 30 days!


Unregistered Shareware Version, Released: 23 NOV 2000, (c) 2000 GoldWare CZ

01:43 11/23/2000 Memory: 65536 KB, 80 MB/s

Normal Test

0:00:29/1 03F2D6F6 --------------x- 38F8 38FA A4
0:02:44/1 03F2D6F6 --------------x- ECD4 ECD6 A5
0:05:14/1 03F2D6F4 --------------x----------------- D634E77C D636E77C A6
0:41:16/1 03F3D6F4 --------------x----------------- 111CC17A 111EC17A B1
0:41:18/1 03F2D6F4 --------------x----------------- 4AA8569E 4AAA569E B1
0:41:32/1 03F2D6F4 --------------x----------------- ECF78F0C ECF58F0C 51
0:41:34/1 03F3D6F4 --------------x----------------- 2F523244 2F503244 51
0:42:00/1 03F3D6F6 --------------x- 72E8 72EA B1
0:42:05/1 03F2D6F6 --------------x- E65B E659 B1
0:42:34/1 03F2D6F6 --------------x- AABF AABD 51
0:42:38/1 03F3D6F6 --------------x- 4DF1 4DF3 51
0:43:13/1 03F2D6F6 ------x- E0 E2 B1
0:43:46/1 03F3D6F6 ------x- CE CC B1
0:44:35/1 03F2D6F6 ------x- D4 D6 51
0:44:42/1 03F3D6F6 ------x- A7 A5 51
0:44:46/1 03F2D6F4 --------------x----------------- 1F47F422 1F45F422 03
0:45:00/1 03F2D6F4 --------------x----------------- 4E5ED9B2 4E5CD9B2 B2
0:45:42/1 03F3D6F6 --------------x- D52E D52C B2
0:46:11/1 03F3D6F6 --------------x- 881F 881D 52
0:47:03/1 03F2D6F6 ------x- A5 A7 B2
0:47:27/1 03F3D6F6 ------x- F9 FB B2
0:48:00/1 03F2D6F6 ------x- 92 90 52
0:48:08/1 03F3D6F6 ------x- 35 37 52
0:49:28/1 03F3D6F6 --------------x- 9F70 9F72 B3
0:49:57/1 03F3D6F6 --------------x- 697C 697E 53
0:50:59/1 03F2D6F6 ------x- B5 B7 B3
0:51:00/1 03F3D6F6 ------x- 02 00 B3
0:51:56/1 03F2D6F6 ------x- E1 E3 53
0:51:58/1 03F3D6F6 ------x- 3C 3E 53

Elapsed Time/Test Count: 1:03:00/1

Bad bits: 8 ------x- 16 --------------x- 32 --------------x-----------------

TEST FAILED

 

[Rapmaster]

Lysana: it looks like you should replace the memory (RAM) in your computer. It may also be a voltage problem. How familiar are you with these things?



There are a lot of people replying to this thread saying random things and I'm getting confused =)

 

[Lysana]

I have a similair problem as the Thread starter. My computer randomly reboots, yes.
However it "only" resets randomly when I am playing Diablo 2. Warcraft is fine, any other game I ever played works fine (can not install Settlers 3 however for some strange reason, not that it bothers me greatly though).
I install the game, I play the game. Between 1 and 10 minutes the computer will reboot.
I check my event log first thing after it reboots, however not even a warning, no error, no critical error in the last hours.
The power is absolutely fine, I guarantee you this.
My computer is a Pentium IV, 1400MHz. The mainboard and CPU are just a few days old as I just had them rpelaced (lightning fried them). On this computer I never got it to work properly (with same CD works perfect on other computer). I replaced my GeForce 3 as I heard Nvidia may cause these problems. I now run a new Radeon 9000 on it. My sound card is a Terratec, rather new. I have absolutely no DMA and IRQ conflicts on the computer either. Heck even the CD-Rom I use it with is new now. At one time I got Diasblo to work fine (did not test it excessively however) on a new harddrive. I never managed to install my XP on both harddrives and then switch at start so always had to manually switch one of them to Master and boot from there. Now I installed it on the main harddrive again. I defragged, scanned disc, checked for registry entried with Diablo 2 and only then started install. After one minzte of game play it all resetted. So I figured to take the other HDD again, however I needed to reforamt. So format with NTFS, reinstall. Just XP, my drivers and Diablo 2. And it does the same thing,
I go to all forums and do not find anything about Diablo causing this so I start to blame my hardware. The software can not be it, I got all latest drivers and installed it with same software on another comp where it ran smoothly.
Now why could I get it to work once on this HDD and why is it doing this now? I read here about that Memory test and am a bit shocked.
I ony tested 128MB as the remaining 540MB where fried by lightning as well and I am still wiating for their replacement.
So could this be caused by the Memory, seriously?

 

[Rapmaster]

Well the Goldmemory test failed... it detected problems so I'd at least check out that possibility =)