serial number incorrect ???

U

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ok - bought the game some time ago, installed, and had great fun playing without problems.

changed mobo and various other components in the PC, so today decided to reinstall winxp pro.

i have 2 hdd's, and keep the OS on a separate disk to my apps.

did a complete reinstall of winxp (format OS disk), and then manually deleted all files in the bf directory on the other disk.

now, when i try to reinstall the game, it tells me that my serial number if invalid.

i do have a legit copy of the game, and have previously installed it successfully.

does anyone have any ideas as to what could be the problem ?

i am already getting withdrawal symptoms, as it is now more than 24 hours since my last fix.

Steve
 
well, i've been trying for 3 days to get this working, and in the process have contacted EA Games support in the following countries:

1. US - they didn't read the problem correctly, making a number of unhelpful (and sometimes irrelevant) suggestions before finally saying that they couldn't support me as i am not in the US or Canada

2. Spain - i don't speak fluent spanish, but was able to understand a bit. Their first suggestion was to update my video drivers (these were released yesterday, and did solve the problem of my video card reporting 64MB DDR when i actually had 128), but this did not solve the problem. I couldn't understand their 2nd suggestion, so i then contacted...

3. UK - very helpful. they checked the serial number, confirmed it was invalid, and provided me with a new one.

So, i install the game, then apply the patch, then come to install R2R, and it again asks me for a serial number. Hmm, i think. Where could that be. I try the new serial number I've been given, but with no luck. I check again, and have only 2 booklets (both in B&W), and only 1 of those has a serial number. So, I try the one I have, and it works.

Slowly, the realisation dawns on me. I check under a pile of papers i have on my desk, and - lo and behold - there is the colour booklet for bf1942 with the serial number. I have been trying to use the R2R serial number to install bf.

Well, i feel suitably embarrassed, and apologise for wasting your time.

I'm sure there is a lesson to be learnt here. I'm not sure what it is, but i sense there is one.
 
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