Technology After 16 years, Ecobee is shutting down support for the original smart thermostat

tom_mai78101

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Ecobee is discontinuing support for the very first smart thermostat. As of July 31st, 2024, the Ecobee Smart Thermostat and the Ecobee Energy Management System (EMS) thermostats will no longer be able to be controlled remotely or use any smart integrations. Basically, anything that requires an internet connection will stop working. They will still continue to control your HVAC in the same way a non-smart device does — by you controlling it on the device.

The company is offering affected users a 30 percent discount on a new Ecobee thermostat, valid for up to 15 thermostats. Customers should have received an email with the offer, but if not, Ecobee’s VP of product design, Bryan Hurren, says to contact support to get a code.

The Ecobee Smart Thermostat was the world’s first connected thermostat, launching in 2008 — a year after the first iPhone and three years before the original Nest Learning Thermostat. The EMS thermostat came in 2010 and was designed for commercial installations. Both models were discontinued in 2013 prior to the introduction of the Ecobee 3 in 2014.

Hurren says Ecobee will still support its other legacy thermostats — including the EMS SI, the Smart SI, and the Ecobee 3. Additionally, none of its existing models, such as the Ecobee3 Lite, Smart Thermostat Premium, and Smart Thermostat Enhanced, are impacted.

 
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