Problems to install D2 on MAC OS X

Z

ZQtA305

Guest
Hi,

I'm trying to install D2 on my PowerBook G4.
The installation starts, but then it wants to have the "Play Disc".
I put the disc in and it just ejects it.

No matter I use full install or single player.

Please help!!!
 
Negafox

Negafox

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If you have not already, make sure you are installing with the Native Mac OS X installer which can be found at http://www.blizzard.com/support/?id=msc0387p. Some copies of Battle Chest include the installer already, I believe.
 
Z

ZQtA305

Guest
I have the OS X installer on the CD and I downloaded it, both doesn't work.
 
Negafox

Negafox

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Aside from the Mac OS X installer, does the discs actually contain Mac files? A possibility that exists is that the batch that shipped out may not have contained the files for a Mac installation. Make sure the CDs are all hybrid discs, and if not, exchange the game for a version that is Mac compatible.
 
Z

ZQtA305

Guest
Two of the three discs are "Hybrid" discs.
The "Install" and the "Cinematics" disc. The Play disc is an ISO ....
Should that be an hybrid disc???

I'll go and exchange it.
 
Z

ZQtA305

Guest
No it didn't. I exchanged it already two times.

I talked to bilzzard support, they told me the play disc should be a hybrid disc.
They want me to send the discs to them so that they can send me a working set.

Now, I'm waiting for them? I will give you and update as soon as I have the discs back.
 
Negafox

Negafox

Friend of TheHelper.net
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It appeared to be based upon your description of the disc contents. However, I have not physically seen the disc to make that judgement. Contact Blizzard and they can provide replacement information should the problem still persist after exchanging the disc at the store.
 
S

sayperday

Guest
me too, what a drag

i'm having this same problem and i was on hold with blizzard for an hour today on their "support" line, waiting for someone to answer. finally i hung up.

i emailed them but haven't heard back. did any of you manage to install it yet?

too much work for a game...
 
Negafox

Negafox

Friend of TheHelper.net
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E-mail response is about 2-3 business days.
 
Z

ZQtA305

Guest
Today, I received the discs from Blizzard.
Now it's finally working.

Thx for your help Negafox.
 
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