- Reaction score
- 1,729
Amazon has issued an apology to customers after a Black Friday blunder resulted in shoppers being sent toothbrushes, tambourines and condoms - instead of £300 Nintendo Switches.
At least a dozen disappointed buyers have complained to the online retail behemoth over the warehouse error over the sales event.
Amazon has now launched an investigation to find out how this could have happened.
They have promised to refund customers, some of whom are furious that they ordered during Black Friday but will now have to pay full price.
Viv Johnson from Tutbury, Staffordshire received a copy of David Walliams' latest book, The Beast of Buckingham Palace, inside bashed-up cardboard packaging.
Sharing a snap of the Amazon package, she wrote: "I want my money refunded. You have delivered and refused to take back (the) parcel which was smashed.
Read more here. (Mirror UK)
At least a dozen disappointed buyers have complained to the online retail behemoth over the warehouse error over the sales event.
Amazon has now launched an investigation to find out how this could have happened.
They have promised to refund customers, some of whom are furious that they ordered during Black Friday but will now have to pay full price.
Viv Johnson from Tutbury, Staffordshire received a copy of David Walliams' latest book, The Beast of Buckingham Palace, inside bashed-up cardboard packaging.
Sharing a snap of the Amazon package, she wrote: "I want my money refunded. You have delivered and refused to take back (the) parcel which was smashed.
Read more here. (Mirror UK)
