Hi, I agreed to try and troubleshoot a friend's recently purchased used computer, and I've looked online for the troubles it's having, but I can't figure out what the specific problems are. He bought a Dell 4600 from someone here, and it originally worked fine and started up fine. A few weeks later, it wouldn't even boot for him. I looked at it, and aside from clearing out enough dust to make a mat, it appears to be fine.
It will boot up(I assume) only if I hold the power button in for awhile, and only sometimes. Also, the little green light on the motherboard comes on when I do this, so I'm thinking it could be a power supply failure. However, it won't show anything on the monitor provided it does come on, and I've tried two different monitors to confirm this. Also, it won't shut down again, even when I hold in the power. It does have one pin missing from the jack for (what I'm assuming is the)onboard video. When I looked it up on Dell's site and elsewhere, however, everything mentions 4 troubleshooting diagnostic lights on back of case that could tell me when it boots what problems it's having. There are no diagnostic lights.
All the posts/articles i found on google reference those to fix the problem.
Anyone here successfully troubleshooted a Dell Dimension?
It will boot up(I assume) only if I hold the power button in for awhile, and only sometimes. Also, the little green light on the motherboard comes on when I do this, so I'm thinking it could be a power supply failure. However, it won't show anything on the monitor provided it does come on, and I've tried two different monitors to confirm this. Also, it won't shut down again, even when I hold in the power. It does have one pin missing from the jack for (what I'm assuming is the)onboard video. When I looked it up on Dell's site and elsewhere, however, everything mentions 4 troubleshooting diagnostic lights on back of case that could tell me when it boots what problems it's having. There are no diagnostic lights.
All the posts/articles i found on google reference those to fix the problem.
Anyone here successfully troubleshooted a Dell Dimension?