Would you rather be able to fully customize your Hero's abilities (like custom line wars), or be able to choose from X number of Heroes, each with 20 abilities that you can choose from (kinda like in D2)?
I like the preset customization. Like, 3 heroes or however many, and they can each learn around 5 abilities out of their own unique pools of 10 abilities or whatever number like that.
Generally one massive, massive pool means less interaction between spells, and from my experience the abilities in the completely massive pools tend to be less well-made, but that can be changed I'm sure, but preset with some bounds still seems best.
I do know this - xenforo dropped the ball by not keeping the vbulletin reputation comments as a feature. The loss of the Reputation comments data when we switched to Xenforo really was the death knell for the site when it came to all the users that left. I know I missed it so much and I got way less interested in the site when that feature was gone and I run the site.