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More than 75 million people use Alexa, but by Amazon’s standards, the service is a total failure. The problem is Alexa doesn’t make any money, and the service is a huge drain on company resources. Apparently, Amazon has a last-ditch plan to save its digital assistant by supercharging it with AI and charging you for the privilege of using it—but things aren’t looking good.
According to a report in Business Insider Thursday, the secret new Alexa barely works thanks to hallucinating AI and broken tech. It apparently sparked political tensions inside the company, particularly because many Amazon employees don’t believe that people will be willing to pay.
The new service is tentatively called “Alexa Plus,” and it even has a launch date set for June 30, Business Insider reported. It seems that deadline will be hard to meet.
Amazon is testing the underlying technology, dorkily named “Remarkable Alexa,” with 15,000 customers (If you’re one of them, we would love to talk to you about it). Employees who spoke to BI said that tests show Remarkable Alexa is great at having conversations and terrible at doing anything useful. Amazon did not immediately respond to a request for comment.
gizmodo.com
According to a report in Business Insider Thursday, the secret new Alexa barely works thanks to hallucinating AI and broken tech. It apparently sparked political tensions inside the company, particularly because many Amazon employees don’t believe that people will be willing to pay.
The new service is tentatively called “Alexa Plus,” and it even has a launch date set for June 30, Business Insider reported. It seems that deadline will be hard to meet.
Amazon is testing the underlying technology, dorkily named “Remarkable Alexa,” with 15,000 customers (If you’re one of them, we would love to talk to you about it). Employees who spoke to BI said that tests show Remarkable Alexa is great at having conversations and terrible at doing anything useful. Amazon did not immediately respond to a request for comment.
Amazon Wants You to Start Paying for Alexa
The retail giant is reportedly working on a supercharged AI Alexa, and it wants to charge a subscription. Apparently, it’s already a disaster.
gizmodo.com
